Jewelry Care: 

• Wear it! This is one of the best ways to keep your sterling silver jewelry beautiful and prevent tarnish. 
• Keep away from chlorine and harsh chemicals. Silver isn't a fan of bleach, pools & hot tubs. 
• Store jewelry in a soft bag or box away from moisture when not wearing. Try to keep out of the bathroom when storing.
• To clean, soak jewelry in warm water with mild dish soap and gently scrub with a soft bristled brush. An old toothbrush works great!
• Brass will tarnish with time, use a jewelry polishing cloth or Pro Polish Pad to shine it back up!

I strive to source all metal made from reclaimed and recycled material. Brass or copper may turn your skin a greenish color, this reaction is natural and not harmful, and it can be washed off. 

All shipping materials are made from recycled materials.

All items available for purchase will ship within 3-5 business days. 

Shipping* is $5.50 for all orders. You will receive a shipping confirmation email and tracking number. Orders over $125 are eligible for free shipping.

*US sales only (for now!)

I put the utmost care and love into every piece, and customer satisfaction is my number one concern. Please contact me (e.francesjewelry@gmail.com) with any questions or concerns you may have, or if there are any issues with the piece(s) you have purchased, and I will be happy to work with you to find a solution. 

Refunds/Replacements:

All sales are final and are non-refundable. However, if for some reason you are unsatisfied, please contact me and we can explore solutions.